Privacy Policy

Privacy Policy

Effective Date: 4th Sept, 2018
Last Updated: 27th Jan, 2024

Welcome to Vetra Property (“we,” “us,” or “our”). Your privacy is very important to us. This Privacy Policy explains how Vetra Property Limited (“Vetra Property”) collects, uses, discloses, and protects your information when you use our website (https://www.vetraproperty.com) and any of our services.

By accessing or using our platform, you consent to the collection and use of your personal data in accordance with this Privacy Policy. If you do not agree, please discontinue use of our services immediately.

1. Information We Collect

When you use Vetra Property, we may collect the following types of personal and usage data:

  • Personal Information:

    • Full name

    • Email address

    • Phone number

    • Location or address

  • Property Information:

    • Property details, descriptions, and images you upload

  • Device and Technical Data:

    • IP address

    • Browser type and version

    • Device type and operating system

    • Usage data (e.g., pages visited, actions performed)

We collect this information when you register for an account, create or manage listings, subscribe to a plan, or interact with our website.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To create and manage your user account

  • To enable property listing, search, and interaction features

  • To process payments and manage subscriptions

  • To communicate with you (e.g., account updates, support, newsletters)

  • To improve our website’s functionality, security, and user experience

  • To comply with legal obligations and enforce our Terms of Service

We will never sell, rent, or trade your personal information to advertisers or third parties for marketing purposes.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Maintain your login session and account preferences

  • Improve website functionality and navigation

  • Analyze traffic and usage patterns to improve services

You can choose to disable cookies in your browser settings, but some parts of the site may not function properly if you do.

4. Sharing of Information

We respect your privacy and only share your information in the following limited circumstances:

  • Payment Processing: We share necessary billing information with trusted payment service providers to process your transactions securely.

  • Legal Compliance: We may disclose your data if required by law, regulation, or government authority.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, user data may be transferred as part of the transaction, subject to the same privacy protections.

We do not sell or share your personal data with advertisers or unrelated third parties.

5. Data Retention

We retain your personal data for as long as necessary to:

  • Provide you with services and maintain your account

  • Comply with legal and tax obligations

  • Resolve disputes and enforce agreements

If you close your account, we may retain certain information as required by law or for legitimate business purposes (e.g., fraud prevention, record-keeping).

6. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction. However, no online platform is 100% secure, and we cannot guarantee absolute security of your information.

7. Your Data Rights

Under applicable data protection laws, you have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of inaccurate data

  • Withdraw consent for data processing (where applicable)

  • Object to or restrict certain types of processing

  • Request a copy of your data in a portable format

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If we become aware that a minor has provided us with personal information, we will take steps to delete it immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will revise the “Last Updated” date above and, if necessary, notify you by email or through a notice on our website. Your continued use of the platform after such changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: [email protected]
Vetra Property Limited, Nigeria

By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.